Return Policy
What can be returned?
All Products are returnable at the cost of the purchaser?
Full refund (excluding postage) will be negotiated if items are in original condition.
When do items need to be returned by?
With in 15 days of Purchase.
Where do items need to be returned to?
Email neap_apparel@outlook.com to confirm return address.
Neap Apparel is located in Dampier, Western Australia.
How do customers return items?
Items can be dropped off or posted back to us.
Email neap_apparel@outlook.com to confirm address.
Shipping for returns?
Original shipping rates are non-refundable.
The customer pays for shipping of the returned items.
Credit for returns?
Customer will receive credit via the way of payment (paypal or direct deposit).
Instore return option?
Customers can return items to Dampier, Western Australia once address has been confirmed via email neap_apparel@outlook.com.
Packing materials?
Items need to be in original condition and packaging for return.
All Products are returnable at the cost of the purchaser?
Full refund (excluding postage) will be negotiated if items are in original condition.
When do items need to be returned by?
With in 15 days of Purchase.
Where do items need to be returned to?
Email neap_apparel@outlook.com to confirm return address.
Neap Apparel is located in Dampier, Western Australia.
How do customers return items?
Items can be dropped off or posted back to us.
Email neap_apparel@outlook.com to confirm address.
Shipping for returns?
Original shipping rates are non-refundable.
The customer pays for shipping of the returned items.
Credit for returns?
Customer will receive credit via the way of payment (paypal or direct deposit).
Instore return option?
Customers can return items to Dampier, Western Australia once address has been confirmed via email neap_apparel@outlook.com.
Packing materials?
Items need to be in original condition and packaging for return.